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The system originally reported had the 'Insider Edition' of Windows 11. I bought a Windows 11 Pro key, and installed via recovery - blasting everything away. It works now. My other system has the same issue, and is running the Insider Edition, but there is much more there to deal with losing if I we...

Couldn't see a way to edit my last post.

The service is created and started successfully but when it tries to start OODefragMUI.exe is when it's not able to connect to the service.

So much for that. With a brand new installation of windows, including formatting the target drive, IntensiveOptimize started, but I receive the message that it cannot connect to O&O Defrag's service.

Log file is attached for the computer receiving the message about the recovery environment. My other system has a fresh OS installation in progress, so we'll see how that goes.

On the system I've been working on, I'm no longer getting that message. It boots to the environment but cannot load the defragmentation because it can't find the OODefrag service, and the log file is empty. The issue is still recurring on my laptop so I will upload the log file from there. The syste...

Output from reagentc /info: Windows Recovery Environment (Windows RE) and system reset configuration Information: Windows RE status: Enabled Windows RE location: \\?\GLOBALROOT\device\harddisk0\partition4\Recovery\WindowsRE Boot Configuration Data (BCD) identifier: 505a0a56-7c7a-11ef-9946-e82a44d748...

Here are the results of reagentc /info Windows Recovery Environment (Windows RE) and system reset configuration Information: Windows RE status: Enabled Windows RE location: \\?\GLOBALROOT\device\harddisk0\partition4\Recovery\WindowsRE Boot Configuration Data (BCD) identifier: 505a0a56-7c7a-11ef-9946...

I tried that. I ran it with it disabled, same issue. Re-enabled it and ran again, same issue.
Any other suggestions? I also did a full reset... same issue. I'm thinking of contacting HP to get a full restore

I've done that. Regagentc /Info shows that it is enabled. I'll try disabling then re-enabling to see if there is a difference.

When running IntensiveOptimize under versions 27 - 29 (Trial), I receive the following error message: No recovery environment could be found that can be used as a basis for O&O IntensiveOptimize.

Is there any solution? I reset my system (not full erase though).