Defrag 25 and Windows 11

Professional / Workstation / Server Edition
Antworten
ManMountain
Beiträge: 4
Registriert: Do 7. Jul 2016, 19:33

Defrag 25 and Windows 11

Beitrag von ManMountain » Di 12. Okt 2021, 01:15

Hi,

There is an issue around drive hardware identification within Defrag 25 on a machine with the official release of Windows 11 installed. When Defrag 25 is opened I receive 3 error prompts as below.

Bild

Then Defrag 25 shows these 3 'unnamed' issues at top which relate to the error prompts.

Bild

The 'unnamed' drives of this capacity do not exist in the system, as shown on disk management.

Bild

I have uninstalled and re-installed but the bug is still present. I've used your own removal tool (Defrag 25 isn't listed btw) to no avail.
These 'unnamed' drives are not present in UEFI | BIOS, Windows 11 Drive management etc. They may be due to the virtual disk drive installed by the Microsoft Gaming Filesystem Driver because GamePass is installed, which raises question how compatible is Defrag 25 with Windows 11.

Benutzeravatar
Brigitte (O&O)
Beiträge: 1048
Registriert: Mo 27. Jun 2011, 13:06

Re: Defrag 25 and Windows 11

Beitrag von Brigitte (O&O) » Fr 22. Okt 2021, 13:05

This thread will be updated when the corresponding support case has been processed further. Current status: No response received from the customer.
Brigitte (O&O)

Antworten