O&O Software Forum!

have the problem with both v7 and v8
when we check the backup in the morning it is stuck saying running ? and does not stop even when you stop the task and refresh
i have stop the services and wait and restart and sometimes it fixes issue, in some cases i have to restart server to stop the task from running


please can you help

servers running sbs2011

Dear Superfantastic,

As a customer please use the possibility to contact technical support directly via support@oo-software.com

Provide the following information please:

- Build number of the used O&O DiskImage version
- License key(s) of the used O&O DiskImage version