Help with O&O DiskRecovery for data recovery

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Ishi_ser
Beiträge: 1
Registriert: Do 17. Sep 2020, 17:48

Help with O&O DiskRecovery for data recovery

Beitrag von Ishi_ser » Do 17. Sep 2020, 21:02

Hello, my german is bad so I'll try to explain in english, if you don't mind.

I have used O&O DiskRecovery when any other softwares would either not find any partition table or not detect my SSD at all.
It had found the 186 Go missing but when I looked for them I had 115 Go of .BMP extension, 37Go of .PXN and 27 Go of .mp3 as the main data recovered.
The thing is I can't access any files, images or anything, even the mp3 is not really playable and doesn't seem to actually be sound data.
Is there a step I missed or something to do to get the data back ? :?:

Thank you a lot for any kind of help you might offer.
Have a nice day,
Antoine.

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Brigitte (O&O)
Beiträge: 773
Registriert: Mo 27. Jun 2011, 13:06

Re: Help with O&O DiskRecovery for data recovery

Beitrag von Brigitte (O&O) » Di 22. Sep 2020, 08:40

Dear Antoine,

Please contact technical support and provide your license key which is required for a data recovery. Then we will see what help is possible:

support@oo-software.com
Brigitte (O&O)

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